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Welcome to the HHSC Electronic Visit Verification (EVV) policy training page!

To complete the EVV policy training requirement, enroll in one of the courses below, complete all three steps, and obtain your certificate of completion.

Questions About EVV Policy Training? Email EVV@hhs.texas.gov

Additional EVV training resources are available on the HHSC EVV Webpage, such as:

EVV Training Requirements Checklist: A resource to track EVV training requirements and completion of requirements
HHS Learning Portal Guide: Includes instructions on how to create an account in the HHS Learning Portal and enroll in an EVV Policy Training course
EVV Compliance Job Aid for Program Providers and FMSAs: Provides guidance on how to stay in compliance with EVV
EVV Compliance Job Aid for CDS Employers: Provides guidance on how to stay in compliance with EVV

EVV Policy Training - Webinar Recordings FY25

Welcome to the FY25 EVV Policy Training - Webinar Recordings

Watch or listen to one of the recorded EVV policy training webinars to receive EVV policy training credit. To enroll in this course, please click the course title (EVV Policy Training - Webinar Recordings FY25); then select the "Enroll me" button below the course description.

The following recorded webinar videos are available upon course enrollment:

Annual EVV Policy Training:

Annual EVV Policy Training for Program Providers and FMSAs - Oct. 17, 2024
Annual EVV Policy Training for CDS Employers - Oct. 3, 2024

Non-Required (Optional) EVV Training:

Best Practices to Avoid EVV Claim Mismatches - April 2024
HCS and TxHmL Best Practices to Avoid EVV Claim Mismatches - April 2024
EVV Policy Training for State Staff - Dec. 7, 2023

Email EVV@hhs.texas.gov if you have questions about EVV policy training.

Note: The FY24 course is no longer available for enrollment, but you can access your FY24 certificate on your Dashboard.

EVV Policy Training for Program Providers and FMSAs FY25

Welcome to the EVV Policy Training for Program Providers and FMSAs FY25 Course

This computer-based training (CBT) course is for program providers and Financial Management Services Agencies (FMSAs) who need to complete the EVV policy training requirement (initial or annual training).

To enroll in this course, please click the course title (EVV Policy Training for Program Providers and FMSAs FY25); then select the Enroll me button below the course description.

Email EVV@hhs.texas.gov if you have questions about EVV policy training.

Note: The FY24 course is no longer available for enrollment, but you can access your FY24 certificate on your Dashboard, if needed.

EVV Policy Training for CDS Employers FY25

Welcome to the FY25 Initial EVV Policy Training for CDS Employers Course

This computer-based training (CBT) course is for:

CDS employers and Designated Representatives (DRs) who have not yet taken EVV policy training; or
CDS employers/DRs who would like an EVV policy training refresher.

This course is also available in Spanish.

To enroll in this course, please click the course title (EVV Policy Training for CDS Employers FY25); then follow the instructions at the top of the course page.

Email EVV@hhs.texas.gov if you have questions about EVV policy training.

Note: The FY24 course is no longer available for enrollment, but you can access your FY24 certificate on your Dashboard.